Dutchlap

Refund Policy

Overview

This policy outlines how refund requests are assessed and processed to ensure fairness and uphold service standards.

Eligibility for Refunds

Refunds may apply to billing inaccuracies, duplicate charges, or service disruptions validated as technical faults.

Non-Refundable Situations

Some completed services and digital products may be non-refundable. Users should review applicable terms before purchasing.

Refund Process

Submit your request with relevant transaction details and descriptions. Valid claims are refunded using the original payment channel.

Partial or Conditional Refunds

Partial refunds may apply when parts of a service have not been fulfilled. Conditional refunds depend on context and agreement.

Disputes and Resolution

Provide supporting information for disputed cases. We aim for clear and equitable resolutions.

Processing Time

Approved refunds are typically processed within 5–10 business days. Timing may vary depending on banking providers.

Exceptions and Limitations

Refunds will not be granted for misuse, fraud, or violations of service terms. Final decisions are binding once issued.

Policy Updates

Updates may occur periodically. The latest version will always be provided on this page.